Refund policy

Refund & Return Policy

At ZYROX, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return under the following conditions:

Returns

Returns are accepted within 7 days of receiving your order.
Items must be unused, unworn, and in their original packaging.
Proof of purchase is required for all returns.
Certain items such as clearance, personalized, or final sale products may not be eligible for return.

Refunds

Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 5–10 business days.
Shipping charges are non-refundable unless the return is due to our error.